|“ ”||To search for a phrase – and return results with the words adjacent to each other.||“data breach” will only return results with data breach. It will not return just data or just breach, or data security breach|
|-||Remove a term from search results. Can be used in any free text field, for example “Named Account”||When looking at contact search results, type ‘-operations’ into ‘Title Contains’ to remove any contacts that have the word operations in their title.|
||||Signifies ‘or’. This can be used in conceptual search or in any free text field with spaces around the pipe.||Crowdsourcing | Crowdsourced will return results for both words.|
|*||‘wild card’ This will return results that include the search term and anything before or after (indicated by the *)||
Crowdsourc* will return results such as crowdsourcing, crowdsourced, crowdsource, etc.
*breach will return data breach, information breach, security breach, etc.
|+||Signifies ‘and’ use to link search terms restricted by “” and to restrict multiple results||
Conceptual search for “crowdsourcing”+”data breach” will show companies that are involved in BOTH conversations
Typing ‘-Target+-Marshalls’ into named accounts will remove results with either Target or Marshalls in the title.
|()||Used to order searching. () are grouped together.||A conceptual search for (Crowdsourcing| collaboration)+”data breach” will return results that are involved in the discussion of crowdsourcing or collaboration but also involved in the discussion of ‘data breach’|